Position: Child and Family Advocate
Full time position

Reports to: SAFE Spot Child Advocacy Center Program Director

Nature of Work: The Child and Family Advocate provides advocacy, crisis support and case management to child victims of sexual abuse or severe physical abuse and their non-offending caregivers. The Child and Family Advocate is the family’s initial point of contact with the child advocacy center and serves as their guide throughout the process. The Child and Family Advocate interacts with professionals from other disciplines and agencies to assure timely, appropriate care for the child victim.

Education and Experience: Minimum of a bachelor’s degree in social work or related field. Training and experience working with child abuse victims and their families preferred. Has completed or is willing to complete 24-hour victim advocacy training program.

Knowledge, Skills and Abilities
  • Familiarity with community resources
  • Thorough knowledge of child abuse and neglect
  • Knowledge of child development
  • Ability to establish rapport and foster appropriate helping relationships with child victims and non-offending adults
  • Ability to collaborate professionally and positively with child advocacy center staff and multidisciplinary team members
  • Ability to maintain confidentiality and healthy boundaries with families and team partners
  • Helping skills: active listening, discernment, ability to motivate and encourage non-offending caregivers 
  • Oral communication skills: able to communicate positively and professionally with children, families, CAC staff and multidisciplinary team members
  • Writing skills: able to produce e-mails, memos, case summaries and meeting notes in a timely fashion
  • Computer skills: adept with word processing, spreadsheet programs; able to learn CAC database and website programs
  • Facilitation skills: able to facilitate meetings and discussions with families and team partners
  • Sensitivity to diversity issues
Duties and Responsibilities

  • Receive and screen intake calls and other referrals.
  • Enter referrals in the CAC’s secure database. Create and maintain physical files.
  • Schedule investigative services in a timely fashion.
Initial Contact with Families
  • Welcome child and non-offending caregiver(s)
  • Provide initial orientation to CAC services and the various systems that will be interacting with the family
  • Conduct intake interview with non-offending caregivers(s) to assess family strengths and needs
  • Assess the safety of the child and non-offending caregiver(s)
  • Assess family support for the child
  • Identify any barriers that may prevent the family from receiving services
Service Referral and Coordination
  • Refer child and family to mental health services as appropriate
  • Refer family to crisis support services as needed
  • Monitor therapy participation and progress
  • Collaborate with service providers, investigators, case managers and advocates to assure appropriate, timely care
Ongoing Family Support
  • Maintain regular contact with non-offending caregivers throughout the life of the case
  • Answer questions, offer support, provide ongoing education about the dynamics of abuse and the various systems that are interacting with the family
  • Attend child medical evaluations, court proceedings as appropriate
  • Assist with organization and facilitation of support groups for non-offending caregivers
  • Keep families informed about the status of criminal proceedings 
Record Keeping and Case Tracking
  • Maintain physical and electronic case records
  • Document referrals, service provision, caregiver interactions, other relevant information in the CAC’s secure database
  • Assist in obtaining case data from CAC partner agencies
  • Assist in obtaining satisfaction data from caregivers
  • Maintain strict standards of confidentiality
  • Track cases until final adjudication or end of services
Multidisciplinary Team
  • Prepare rosters for monthly case review meetings
  • Attend case reviews, participate in case presentation and discussion
  • Prepare case review notes, including action items for CAC staff and partner agencies
Community Education
  • Represent the CAC in meetings, community forums as directed by the CAC coordinator
  • Provide prevention education to adults and youth

SAFE Spot Child Advocacy Center Profile

SAFE Spot Child Advocacy Center seeks to bring justice and healing to victims of child sexual abuse and severe physical abuse. Services provided by SAFE Spot CAC include: 1) Forensic interviews; 2) Child medical evaluations; 3) Victim advocacy; 4) Multi-disciplinary case reviews; 5) Counseling (provided by licensed contractors); 6) Community education. SAFE Spot CAC is a provisional member of the National Children’s Alliance and is in the process of pursuing full accreditation. More information about SAFE Spot is available at the program’s website,


Salary commensurate with experience

How to Apply

Send resume, cover letter and salary expectations in PDF format to

Position: Shelter Advocate
Part time position

Job Purpose
: This position supervises SAFE's shelter for violence victims and provides support to shelter residents and callers to SAFE's 24-7 crisis line. Weekend work is required.  

  • Provide support to SAFE shelter residents.
  • Admit new residential clients to the shelter according to entrance criteria.
  • Promote positive relationships among shelter residents.
  • Answer crisis line and provide support and guidance to callers.
  • Ensure shelter operations meet agency, funder and other guidelines and requirements.
  • Maintain accurate, appropriate and confidential records.
  • Maintain the shelter environment by cleaning and organizing the home as needed or directed.
  • Maintain on-going communication with supervisor and on-call staff regarding safety issues, program admissions, program exits, police contacts and hospital response for sexual assault cases.
  • Other duties, responsibilities and duties may be assigned at any time.

Qualifications:  High school diploma or GED required. AA in Human Services or similar field preferred.  

Additional requirements:

  • Must pass national background check and drug testing.
How to Apply

Please send a resume, cover letter, and salary expectations in PDF format to

*All offers of employment are contingent upon successful completion of a criminal background check and drug screen. SAFE is an Equal Opportunity Employer.